Refund & Returns Policy

Effective Date: September 6, 2026

Thank you for supporting Kyina Q. Routt Novels. Please review this policy before completing your purchase.

All Sales Are Final

Except where required by law, all sales are final. We do not offer refunds, returns, or exchanges for change of mind, incorrect size selection, or ordering the wrong item.

Books & Personalized Items

Printed books, signed or autographed books, personalized products, eBooks, workbooks, digital downloads, and other digital products are final sale and are not eligible for return or exchange.

Merchandise

Please review product descriptions, sizing information, and order details carefully before purchasing. Merchandise is final sale unless it arrives damaged, defective, or is not the item ordered.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at author@kyinarouttnovels.com. Include your order number and clear photographs of the item and packaging. After review, we will provide an appropriate replacement or other resolution when applicable.

Digital Products

Because digital products are delivered or made accessible electronically, they are non-refundable once purchased, downloaded, accessed, or delivered, except where required by law.

Coaching & Services

Coaching sessions, programs, workshops, speaking services, and other services may be subject to separate booking, cancellation, rescheduling, or service terms presented at the time of purchase or in a separate agreement. Those terms will control when they apply.

Order Changes & Cancellations

Orders cannot be canceled or modified once they have entered production, fulfillment, or shipping. Please verify your shipping address and order details before checkout.

Contact

Questions about an order may be sent to author@kyinarouttnovels.com.

Kyina Q. Routt Novels
Crowned in Confidence; Wrapped in Redemption™